Return & Exchange Policy

Exchange Policy

We try our level best to make sure that we deliver the best product to our customers. However, we are more than happy to exchange any of our products if it is with no damage, worn,  Altered , and used within 7 days of delivery. 

Return Policy

All products are eligible for return only if they are unworn, unused, unwashed, unaltered, undamaged, and the issue is reported to us within 7 days of order delivery. Return authorization will be granted following a thorough investigation by our team, at our discretion. Once we receive the return package at our warehouse, a quality check (QC) will be conducted. Upon successful completion, the refund will be processed within 7 to 15 business days.

Reverse Pickup Policy and Procedure

The courier will attempt to pick up the shipment twice. If they are unable to do so, you will need to return the shipment to the company's address. Reverse pickup availability depends on the service being offered in your area’s PIN code.

Do you want to request an exchange or return? click here

REFUNDS FOR FREE PRODUCT DEALS

Any items purchased from the flash sale, ₹99 stores, BOGO Sale (Buy 1 Get 1 Free), or customized orders will not be eligible for returns.

Please note:-

In case of a return and refund, a reverse shipment fee of Rs. 99 will be deducted per order at the time of refund. If a prepaid order is cancelled after it has been shipped, or if the customer refuses to accept the delivery, Rs. 99 will be deducted as courier charges.

If you have applied the coupon code "NORETURN10" at the time of purchase, please note that you are not eligible for a return or refund. However, we do allow exchanges for a different size, subject to availability and our standard exchange policies.

For all claims related to receiving missing items or the wrong product, we advise you to share video evidence of unboxing and raise the issue within 24 working hours from the date of delivery. We will not be able to entertain any claims of missing products being received without video proof of unboxing.

Customized products are not eligible for return or exchange.

We will not accept returns if the safety Tag loop is broken

Cancellation Policy

Order cancellation is possible if requested within 6 hours of placing the order, as the minimum shipping processing time is 6 hours. Once the product has been shipped, cancellation is no longer possible.

If a prepaid order is cancelled after it has been shipped, or if the customer refuses to accept the delivery, a courier fee of Rs. 99 will be deducted from the refund.

You can directly email us at info@seedesigss.in for return, any further queries and information.